FAQs

1. How can I contact you?

You can reach us anytime via email at infoblockendo@gmail.com. We are happy to assist you with any questions you may have.

2. What is your return policy?

We offer a 30-day return policy. This means you can request a return within 30 days of receiving your item. For orders shipped to the European Union, you have the right to cancel your order within 14 days without providing a reason.

3. How long does it take to ship my order?

The delivery time usually takes between 5 and 10 business days, depending on your location within the European Union.

4. What payment methods do you accept?

We accept various payment methods, including credit cards, PayPal, and other common payment options to provide you with a convenient and secure transaction.

5. Are your products environmentally friendly?

We place great importance on sustainability and strive to use environmentally friendly materials in our products whenever possible.

6. What should I do if I receive a defective product?

If you receive a defective product, please contact us immediately at infoblockendo@gmail.com, so we can assist you in resolving the issue.

7. How can I track my order?

After your order is shipped, you will receive a confirmation email with a tracking number, allowing you to track the status of your delivery.