Privacy Policy

Last Updated: February 26, 2025

This Privacy Policy describes how Blockendo (the "Site," "we," "us," or "our") collects, uses, and shares your personal data when you visit blockendo.com (the "Site"), use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by law.

How We Collect and Use Your Personal Data

To provide the Services, we collect personal information about you from various sources and have collected it in the past 12 months, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific purposes listed below, we may use the information collected about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data Do We Collect?

The types of personal data we receive depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to data that identifies, relates to, describes, or can be linked to you. The following sections describe the categories and specific types of personal data we collect.

Information We Collect Directly From You

The information you provide to us directly through our Services may include:

  • Contact Information – including your name, address, phone number, and email address.

  • Order Information – including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account Information – including your username, password, security questions, and other details used for account security.

  • Customer Support Information – including the details you provide when communicating with us, such as messages sent through the Services.

Some features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this information, but this may limit your ability to use those features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, IP address, and interactions with the Services.

Information We Receive From Third Parties

We may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Our payment processors, which collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payments, fulfill your orders, and provide the requested products or services under our contract with you.

When you visit our Site, open or click on emails from us, or interact with our Services or advertisements, we or our third-party partners may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we receive from third parties is handled in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How We Use Your Personal Data

Providing Products and Services. We use your personal data to provide you with the Services and fulfill our contract with you, including processing your payments, fulfilling orders, sending notifications regarding your account, purchases, returns, or exchanges, maintaining and managing your account, coordinating shipping, facilitating returns, and other account-related functionalities. Additionally, we may enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may want to use. In such cases, Shopify will process your data according to its Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising. We may use your personal data for marketing and advertising purposes, such as sending promotional messages via email, SMS, or mail and displaying advertisements for products or services. This may include using your personal data to better tailor Services and advertisements on our Site and other platforms. If you are located in the EEA, the legal basis for these activities is our legitimate interest in promoting our products under Article 6(1)(f) GDPR.

Security and Fraud Prevention. We use your personal data to detect, investigate, or take action against potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for securing your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately. If you are in the EEA, the legal basis for this data processing is our legitimate interest in ensuring the security of our Site for you and other customers under Article 6(1)(f) GDPR.

Communication and Service Improvement. We use your personal data to provide customer support and improve our Services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you, under Article 6(1)(f) GDPR.

Cookies

Like many websites, we use cookies on our Site. Specific information about the cookies we use in connection with our Shopify store can be found at https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including storing your actions and preferences), perform analytics, and better understand user interactions (in our legitimate interest to manage, improve, and optimize the Services). Additionally, we allow third parties and service providers to use cookies on our Site to tailor advertisements and services.

Most browsers automatically accept cookies by default. However, you can adjust your browser settings to remove or reject cookies. Please note that blocking or removing cookies may impact your user experience and limit access to certain features and functionalities of the Services. Furthermore, blocking cookies may not entirely prevent us from sharing information with third parties, such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, allowing you to opt out of certain uses or disclosures of your data. For more information on Global Privacy Control, visit https://globalprivacycontrol.org/.